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Shipping & Return Policy

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At Kawaiworld.co.in, we strive to provide a seamless shopping experience for our customers. This Shipping & Return Policy outlines the terms related to the delivery of our products and the process for returns and refunds.

Shipping Policy

1. Order Processing

  • Orders are typically processed within 1-3 business days after payment confirmation.
  • You will receive a confirmation email with the order details once your order is successfully placed.

2. Shipping Methods and Delivery Time

  • We offer reliable shipping services to deliver your kids’ gifts promptly.
  • Delivery times may vary depending on your location but generally range between 3-7 business days.
  • In case of delays due to unforeseen circumstances, we will notify you via email or phone.

3. Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout.
  • Free shipping may be offered on orders exceeding a specific amount as part of promotional offers.

4. Delivery Address

  • Please ensure that the delivery address provided is accurate and complete.
  • We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

5. Tracking Your Order

  • Once your order is shipped, you will receive a tracking ID via email or SMS to monitor your package.

Return Policy

1. Eligibility for Returns

  • Products are eligible for return if:
    • They are defective, damaged, or incorrect.
    • The return request is made within 7 days of delivery.
  • Products must be unused, in their original packaging, and include all tags or accessories.

2. Non-Returnable Items

The following items are not eligible for return:

  • Customized or personalized gifts.
  • Items purchased on clearance or during special sales, unless defective.

3. Return Process

To initiate a return:

  1. Contact our customer support team at kawaiworld.co.in or call +91 98186 34660 with your order details and reason for return.
  2. Our team will guide you on the return process and provide you with a return shipping label if applicable.
  3. Pack the item securely and include a copy of the original invoice.

4. Refund Process

  • Refunds will be processed within 7-10 business days after the returned item is received and inspected.
  • Refunds will be credited to the original payment method used during purchase.

5. Exchange Policy

  • We offer exchanges for defective or damaged products. Contact us to arrange an exchange.
  • Exchange requests are subject to product availability.

Contact Us

For questions, concerns, or assistance with shipping and returns, please contact us:

  • Email: kawaiworld.co.in
  • Phone: +91 98186 34660

Thank you for shopping at Kawaiworld.co.in. We are committed to delivering happiness and delight through our range of kids’ gifts!